What is a good ERP Consultant?

A good ERP consultant

– Knows the product very well, and keep learning, because he loves it
– Plans and reviews his weekly and daily schedule
– Spends the time required to listen and understand customer needs
– Communicates simply but accurately

A good ERP consultant

– Is responsible
– Is not afraid to debate or say “no” to his client
– Can handle all types of clients
– Will make his project successful, whatever happens

A bad ERP consultant

– Doesn’t spend enough time to understand and test the software
– Doesn’t like plans and review documentation
– Is always busy and doesn’t have time for his customer
– Makes things too complex because he loves and embraces complexity

A bad ERP consultant

– Never accepts customer requests and complaints to make them happy
– Delivers a bad solution to his clients because of someone else fault
– Always believes working with clients is stupid