Tencia Managed Services

Every Winner has a Great Pit Crew

Introducing Archer Technology Group’s award-winning service now in a box

Tencia Managed Services is a solution delivered by Archer Technology Group that combines a flat, monthly fixed fee with proactive monitoring and servicing of your Tencia system and SQL Database. In simple terms we will, like a Pit Crew, service your Tencia from Top to Toe, ensuring that Tencia is running at its absolute best. This will result in fewer problems, lower costs, greater productivity for your team and more time to get things done.

Standard

$75

Per Month for the first companyOnly $20 monthly for each additional company

Unlimited users

  1. Download of the latest packages.
  2. Install of the latest packages.
  3. Publish of the latest packages.
  4. Perform a System Audit.
  5. Rebuild Tables.

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Platinum

$150

Per Month for the first CompanyOnly $20 monthly for each additional company

Unlimited Users

  1. Download of the latest packages.
  2. Install of the latest packages.
  3. Publish of the latest packages.
  4. Perform a System Audit.
  5. Rebuild Tables.
  6. Run General Ledger & Sub Ledger reports checking for Invalid Balance Errors.
  7. Check Database Backups are working.
  8. Check all Tencia Services and Servers.
  9. Check Tencia Connect Enterprise is running as it should.
  10. Check Tencia Report Templates are running as they should.
  11. Check SQL Databases for Internal and Structural Errors.
  12. Perform SQL Version Checks and download and install all necessary Service Packs.
  13. Performance Tune SQL Databases to ensure optimum performance

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